Announcing the MLRO Console
Escalations, dual-control approvals, committee reviews and supervisory reporting — the officer's view of Mizan is now a first-class product surface. It ships with the Enterprise tier this week.
Every MLRO we have ever talked to has the same complaint about their tools: "everything lands on my desk, but nothing is shaped for my desk." Analyst queues are built for analysts. Regulator portals are built for the regulator. The officer sits between them, making the decisions that carry the institution's name — with a spreadsheet held together by habit.
That ends this week. The MLRO Console ships with the Enterprise tier: a first-class surface built for the person who signs.
What's in it
Escalation queue
Every case an analyst escalates lands in a queue shaped for review: risk band, reason for escalation, the analyst's note, the time it has been waiting, and the regulatory clock. Nothing is buried in a shared inbox.
Dual-control approvals
STR filings, freeze orders and watchlist changes require two named approvers. The console shows the first approval, the waiting second, and the exact evidence each approver signed against — the trace, the factor deltas, the disposition chain. Dual control is enforced by the system, not by office etiquette.
Committee review flows
When a case is too big for one signature, it routes to a committee: assign reviewers, collect opinions, record the majority. The whole flow is audited; the case file carries the committee record.
Workflow rules
The officer owns the policy, so the console puts policy in the officer's hands: auto-clear thresholds, band boundaries, override rules, and which signals require a human. Every change is versioned and appears in the audit log with the officer's name.
Supervisory reporting
STR volumes, filing timeliness, freeze orders, escalation backlogs — the numbers the board and the supervisor ask for, derived live from the case ledger rather than assembled from five exports every quarter.
The audit log, unfiltered
Every decision in the console — approve, reject, reassign, override — is appended to the immutable event log with actor, timestamp and reason. The examiner's favourite question has a page.
Try it now
A fully interactive preview is live on the site — the MLRO Console page. Escalations, approvals, rules, reports and the audit log are all running against simulated data. Sign in with the demo account and take the officer's seat.
Enterprise customers get the console with their deployment; Growth teams can preview it during onboarding. If you'd like the roadmap behind it — committee voting, regulator-channel integrations, supervisory exports — ask us; it's an open conversation.